Supporting parents
Maria now has a better relationship with her mother – and she’s safer.
Maria* and her mother live in Delhi, India. Viva’s phone mentoring programme significantly improved their relationship.
Maria shared, "In my family, there is only my mother and myself. Although we spent much of our time together, our relationship was always strained as whenever there was an argument, my mother would always start shouting and getting angry." During the phone mentoring programme, the mentor helped Maria and her mother learn how important family ties are and how to build a relationship.
Before the phone mentoring, the relationship between Maria and her mother was strained by misunderstandings. However, now, "We do a lot of things together, like talk, go for a walk, go for shopping together, etc. I am so thankful to my mentor for teaching both me and my mother so many good things through the phone mentoring programme."
Maria is grateful that the phone mentoring programme is keeping her safe online. She recalled that "my mother is not educated and does not know much about social media. Our mentor told us about online safety, which was very helpful information. After she told us about how children can be abused online, I have started being careful when I am online. My mother has also become aware of the disadvantages of social media and she tries to keep a check as well."
*Name changed. Image is representative. Photo credit: lakshmiprasad S (istockphoto.com)
What is Viva’s role?
In 2020, as the world went into lockdown due to the COVID-19 pandemic, Viva produced a phone mentoring programme that gained attention worldwide. Since then, the programme has been adapted to create the Resilient Families programme.
This Resilient Families programme formed some of the core content for ‘Hope Groups’, a collaboration between organisations including World Without Orphans and Parenting for Lifelong Health. It was initially created to provide support to mums fleeing Ukraine with their children following Russia’s invasion in 2022. Read the initial evaluation published in the Journal of Migration and Health.